Returns & Exchanges

At Hooligans.co.id, we want you to be completely satisfied with your purchase, which is why we offer a 7-day return and exchange window for items in their original condition. Whether it is a sizing issue or a manufacturing defect, our team is committed to ensuring you get the perfect product.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via WhatsApp or email within 7 days of receiving your order to initiate your request.

• 2.
  Pack the Item

  Ensure the item is unworn, unwashed, and still has all original tags attached before placing it securely back in its original packaging.

• 3.
  Ship It Back

  Send the package to our warehouse address provided by our support team and share the tracking number for monitoring.

• 4.
  Quality Inspection & Refund

  Once we receive and inspect the item, we will process your exchange or issue a refund to your original payment method within 3-5 business days.